Redal / Amendis - Maroc

Redal / Amendis - Morocco

SUPPORT TRANSFORMATION PROJECTS

ISSUES

Redal and Amendis, the two Veolia subsidiaries in Morocco, wanted to identify and prioritise digitisation projects likely to contribute to the operational performance and profitability of the activities, while circulating locally the good practices defined within the Group.

SOLUTIONS

2EI took stock of the performance and analysed several digital initiatives, in view of prioritising them in collaboration with the local teams. For the most complex projects to be implemented, a cost- benefit analysis and a digital roadmap were detailed, including the Group recommendations as regards the deployment of these new tools, as well as the organisational and human changes to be conducted.

Redal / Amendis - Maroc

BENEFITS

Following this project, Redal and Amendis committed to the digitisation of their organisation in order to improve customer service quality, while simplifying existing processes.